"Negotiation is often described as the art of letting the other side have your way. You have to give the other side a chance to put stuff on the table voluntarily."
Christopher VossTiny Panda Quotes
Quotes by Christopher Voss
Christopher Voss is a former FBI hostage negotiator whose groundbreaking insights into negotiation techniques have transformed the way individuals and organizations engage in dialogue. With a career spanning over two decades in the FBI, Voss utilized high-stakes negotiation principles to resolve complex conflicts, earning a reputation as an authority in the field. As the founder of the Black Swan Group, he shares his expertise through training, consulting, and his bestselling book, "Never Split the Difference," leaving a lasting legacy on negotiation strategies worldwide.
2 quotes found
"Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window."
Christopher Voss