Quotes by Joe Gebbia

"Digital communication is completely different from in-person, face-to-face conversations. One will give you surface insights, and the other really gives you depth."

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"Design helps shape our everyday interactions through products, furniture, objects, or experiences."

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"How do you convince somebody to host a stranger for the weekend? That's not a trivial thing. It's not something I think you can throw technology at, marketing at, or sales at. We threw design at it because that's all we knew, and in doing so, I feel like we brought a human touch to it, which is so needed."

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"Sympathy relies on a common experience. If you're clumsy, you might have sympathy for others who tend to bump into things. Empathy, on the other hand, is the ability to understand another person's feelings even if you've never experienced them yourself."

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"Airbnb has proven that hospitality, generosity, and the simple act of trust between strangers can go a long way."

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